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error message when trying to download skin from store


6 replies to this topic

#1 Footman

    Premium Customer

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  • 122 posts

Posted 07 November 2011 - 06:49 AM

Hi Sean. I'm adding a test forum to my server and wanted to download the skin I'm using to add to the test forum. When I click on the link in the store for the skin I get the following error message:

Fatal error: Cannot instantiate abstract class customField in /home/pearl/public_html/forums/admin/applications_addon/ips/nexus/sources/customFields.php on line 28

Any thoughts?

thanx

#2 Sean James

    Administrator

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  • LocationSydney Australia

Posted 07 November 2011 - 07:23 PM

That is strange mate, I just reset your account let me know if you continue to have problems.

If you do, please send me your login details via support ticket and I will have another look for you

#3 Footman

    Premium Customer

  • Customer
  • 122 posts

Posted 16 November 2011 - 08:45 PM

I just tried again and still receiving the error message. I'm using Chrome for Mac but I tried FF and still got the same message. I'll send you the login info you requested.

#4 Sean James

    Administrator

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  • LocationSydney Australia

Posted 16 November 2011 - 10:33 PM

Thanks mate looking into it for you now

#5 Footman

    Premium Customer

  • Customer
  • 122 posts

Posted 17 November 2011 - 02:40 PM

Looks like you got it working. Thanx Sean :)

#6 Sean James

    Administrator

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  • LocationSydney Australia

Posted 17 November 2011 - 05:43 PM

Would love to take the credit :D but in the end I needed to get Invision to look at the issue, theissue was a bug in their software when a customer had 2 products that were the same.

#7 Footman

    Premium Customer

  • Customer
  • 122 posts

Posted 17 November 2011 - 08:16 PM

Well, I still appreciate you getting it taken care of as quickly as you did.

Thanx again :)





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